F.A.Q.

How much do custom shoes cost?

Custom Converse Chuck Taylor Hi Tops: starting at $199 USD

Custom Converse Chuck Taylor Low Tops: starting at $179 USD

Custom Vans Slip Ons: starting at $179 USD

Custom TOMS: starting at $179 USD

 

How long Until I receive my Custom Shoes?

The current wait time is around 1-2 weeks. 

 

How do you ship?

We use USPS Priority Mail 2-3 day shipping and UPS Ground for Domestic Packages.

We use USPS Priority Mail 6-10 day shipping for International Packages.

We use DHL Express World Wide 1-3 day shipping for International Packages 

*NOTE* 

Prices shown at check out for shipping rates are directly from USPS and DHL.  These prices do not include possible duties, customs, international fees, and additional taxes. The customer is responsible for any additional international charges/fees required by their local international import laws. Please keep this in mind before purchasing.  All EU customers are responsible for their own VAT tax.  If you have any concerns or questions, feel free to write us an email at info@blvdcustom.com or direct message us on Instagram @blvd_custom.  As a small business located in California, United States, we are not responsible for import taxes charged by international government.  All customers are responsible for any customs/VAT fees.  For more information on this, we suggest contacting your country's customs department.

  

Do you accept returns?

Unfortunately we cannot accept returns of custom products, as each product was made specially for you.  Ordering the incorrect size does not quality for a return.  Shoes ordered in the wrong size by the customer cannot be exchanged or refunded.  Please make sure you order the correct size before checking out!  We can only cancel orders within the first 48 hours of the order being placed.

Returns are only considered when there is a factory/manufacturer defect or issue with the product.  Please contact our support team if you are experiencing any issues at info@blvdcustom.com.  

 

What sizes do you carry? 

All custom items are made-to-order in whatever size you need.

 

How can I contact you if I want to discuss design? 

Send us an email here info@blvdcustom.com or direct message us on Instagram @blvd_custom